TERMS AND CONDITIONS OF USE
This website is owned and operated by COSELVA - AGRÍCOLA I SECCIÓ DE CRÈDIT DE LA SELVA DEL CAMP, SCCL, (hereinafter referred to as Coselva). These terms and conditions set out the terms and conditions under which you may use our website and services. This website provides visitors with information about the Cooperative and the sale of its products. By accessing or using this website, you acknowledge that you have read, understood and accepted these conditions:
RELEVANT INFORMATION
In order to purchase a product, the user must register by providing authentic personal information and setting a password. The user can choose and change the password for access to his/her account at any time, if you have registered and it is necessary for the use of any of our services. Coselva will not be responsible if you disclose this password to third parties.
All transactions made through this website are subject to a confirmation and verification process, which may include validation of the payment method, validation of the invoice (if applicable) and compliance with the conditions required by the selected payment method. In some cases, email verification may be required.
LICENSE
www.coselva.com through its website grants a licence for users to use the services that are sold on this website in accordance with the Terms and Conditions described in this document.
PROPRIETARY OWNERSHIP
You cannot claim intellectual or exclusive ownership of any of our products, modified or unmodified. All products shown on this website are exclusive property of Coselva and their use outside this context requires notification and authorisation from us.
REFUND POLICY AND GUARANTEE
Coselva will accept all returns that are made within 6 days of receipt of the item and are in good condition. No product that has been tampered with by the customer will be refunded, as this will be grounds for forfeiting the guarantee. Once received in the warehouse, Coselva will check its condition before refunding the amount.
When the product does not correspond to the one ordered, due to an error attributable to the company, the user must notify the company by e-mail as soon as possible; Coselva will bear the cost of collecting the product sent in error and delivering the product corresponding to the one ordered.
RIGHT TO SUSPEND OR TERMINATE USER'S ACCOUNT
You may discontinue use and request cancellation of your account and/or any service at any time. To do this you will have to contact the customer service number 977 844 125 or via email rgpd@coselva.com.
LIMITATION OF LIABILITY
To the extent permitted by applicable law, Coselva accepts no liability for (i) errors, omissions or inaccuracies in content; (ii) personal injury or property damage of any kind arising from your access to or use of the Service; and (iii) unauthorised access to or use of our servers and/or any personal information stored thereon.
RIGHT TO MODIFY TERMS AND CONDITIONS OF USE
We reserve the right to change these terms and conditions at our sole discretion. You should therefore check these pages regularly. If we make material changes to the Terms and Conditions, we will notify you of the material changes to the Terms and Conditions via the email address you have provided to us at least one month before the new Terms and Conditions come into effect. Your continued use of the Website or our Service following any such change will constitute your acceptance of the new Terms and Conditions. If you do not agree to any of these Terms and Conditions or any future version of the Terms and Conditions, do not use or access (or continue to use or access) the Website or the Service.
LAW AND DISPUTE RESOLUTION
These Terms and Conditions, the rights and remedies provided herein, and any claim or dispute arising out of or in connection with these Terms and Conditions and/or the Services shall be governed, construed and enforced in all respects solely and exclusively by the internal laws of Spain. All claims and disputes shall be brought before a court of competent jurisdiction in Reus (Tarragona) and you agree to submit to such jurisdiction.
PRIVACY
Coselva guarantees the security of the personal information you provide. The data provided by the user or required for the validation of orders will not be disclosed to third parties, except in the case of a court order or legal requirement to disclose such data.
Subscription to promotional e-mail newsletters is voluntary and can be selected when creating your account.
Last update of this document January 2024